Platform
Relai is not one flat product.
The hardware footprint, the end-user app layer, and the operator layer serve different jobs. Treating them as one undifferentiated platform makes the system harder to explain.
Physical Network
Exchange Zones, towers, and compartments make up the installed hardware footprint. This is where items move in and out of the network.
Software Layer
EZ apps, PORTAL, and workflow tooling connect people and teams to the physical network without exposing unnecessary complexity.
Relai 3 Layer
Relai 3 extends the platform for networks, custom builds, and customers that need configurable workflows, not just a single app experience.
How the layers connect
The physical network is the foundation. If you cannot describe the site and hardware clearly, the software explanation will stay fuzzy.
The app layer exists to help people interact with the physical network in a simple way, whether that is pickup, reservation, or coordination.
The operator layer is where teams manage locations, accounts, rollout context, and network activity at a higher level.
This is where the system becomes configurable for customers, partners, and custom builds that need more than a single workflow.